Customer Support

Contact & General Inquiries:

UNITED STATES:
DW (Drum Workshop, Inc.)
email: info@dwdrums.com
Phone: (805) 919-2499

Please do not send pictures or attachments via email. They cannot be received.

CANADA:
B & J Music Ltd.
2360 Tedlo Street
Missiscauga
Ontario, Canada L5A 3V3
E-mail: bjmusic@kmcmusic.com

MEXICO:
Repertorio Wagner, S.A. de C.V.
Bolivar No. 41 Col. Centro
Distrito Federal
Mexico 06000
Phone: +52 (55) 55 12 10 84
Fax: +52 (55) 55 10 14 65
www.repertoriowagner.com.mx
E-mail: ventas@repertoriowagner.com.mx

U.K.:
Fender® GBI
Leo House
Birches Industrial Estate
East Grinstead
West Sussex
RH19 1QZ
United Kingdom
E-mail: ukqueries@fender.com

FRANCE:
Fender France
34, rue Mozart
Clichy Cedex
92587
E-mail: frenchhotline@fender.com

GERMANY:
Fender® Musical Instruments GmbH
Heerdter Landstr. 191
D-40549 Düsseldorf
Email: artistsupport@fender.com

SCANDINAVIA:
Fender® Scandinavia AB
J.A Wettergrens gata 6
421 30 V. Frölunda
SWEDEN
Email: info@fenderscandinavia.com

SPAIN/PORTUGAL:
Fender® Ibérica S.L.U
Avda Quitapesares, 31–1.  
Villaviciosa de Odón, 28670.
Madrid.
Email: fenderiberica@fender.com

All other international inquiries click: here and select your country


If you are based outside the US, please refer to the general inquiries contact list.

Gretsch Marquee Series

New from Gretsch® Drums, the Marquee series delivers explosive, open tones, professional features and rock solid performance at an accessible price. Marquee shells combine 7-ply North American maple with a slight softer maple species that are cut with classic Gretsch 30-degree bearing edges and fit with 2.3mm triple flanged hoops.

Learn More!

Gold Series Snares


Gold Series drums use high-grade materials consisting of boutique-level craftsmanship and appointments.

The New Gold Series snares are designed for the discerning player that is looking to add a new, unique sound to their drum kit. View the entire Gold Series listing to learn more.

Read More